We have set up a “virtual window” to hold all correspondence for Colombia: Send an email
We invite everyone, clients, providers and all entities who need to submit physical correspondence to do so electronically instead by sending a PDF file to the email address above until further notice.
The sender will receive a submittal number by email which will be generated by Parex’ Document Management System.
It is important to note that after the contingency has ended, all documents sent electronically must also be submitted in physical form at the correspondence window like it has normally been done before.
Please keep in mind that the maximum capacity of the emails that can be handled is 35MB; therefore, any files exceeding this capacity should be broken down and send in multiple emails.
Access below, the policies that outline Parex’ way of doing business: